NetExtender on Windows 10 is not working or damaged error

Updated: 01/25/2022

Article #: 8

Various versions of Sonicwall NetExtender may not install properly or will install and fail to open indicating the NetExtender was damaged, etc. This may be the result of a specific registry setting on the system in question.

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Please take a look at this article below from Microsoft.

https://support.microsoft.com/en-us/help/4526424/windows-10-driver-cant-load-on-this-device

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If you see the option greyed out, please disable it via registry and reboot

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity Enabled key to 0

If that still does not help, you can test with the SonicWall Mobile Connect application.

How can I configure SSL-VPN connections using Mobile Connect on Windows 10? | SonicWall

https://www.sonicwall.com/support/knowledge-base/how-can-i-configure-ssl-vpn-connections-using-mobile-connect-on-windows-10/170502784131072/

This article explains the download and configuration of an SSL-VPN connection using Mobile Connect for Windows 10. Mobile Connect is the recommended VPN Client for Windows 10.

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