Surface does not turn on after multiple attempts -- here are some things to try.

Press and release power button to turn on. Wait a couple of seconds to determine if Microsoft Surface 2 has turned on because it may take a few seconds to start.

Press and hold the power button for 30 seconds. The screen may flash, but continue to hold down the power button for the full 30 seconds. Then press and release the power button to turn it back on.  If that fails, you may try first performing a hard shutdown -- holding the volume Up button along with the power button for 15 seconds or more then release.  The pres and release the power button to turn it back on.

First plug in your Microsoft Surface 2 and turn on the device. Check to make sure it is charging the battery. There should be a plug icon over the battery symbol. If there is not a plug symbol or it says "plugged in, not charging", uninstall the battery driver located in Device Manager under the battery section, it is called "Microsoft ACPI-Compliant Control Method Battery". Then reinstall the battery driver and restart your device to determine if it is charging. If it is not charging, a faulty battery may be the cause.

The device may have a faulty charging port which will not allow the battery to charge. Here is a guide on how to replace the charging port (Microsoft Surface 2 I/O Cable Replacement).

The Microsoft Surface 2 will turn on but Windows will not load properly or get stuck while loading. The problem can be identified depending on what is on the screen when it is frozen or not loading.

If you see this screen, updates may be installing which can take up to 20 minutes. If the device will not continue you can attempt a force restart. Press and hold the power button for 30 seconds. The screen may flash, but continue to hold down the power button for the full 30 seconds. Then press and release the power button to turn it back on.

If you see this screen updates may be installing which can take up to 20 minutes. If the device will not continue you can attempt a force restart. Press and hold the power button for 30 seconds. The screen may flash, but continue to hold down the power button for the full 30 seconds. Then press and release the power button to turn it back on.

If you get this screen on start up select Restart. If Windows doesn't start go to advanced options on the automatic repair screen and select continue. If Windows fails to boot on the automatic repair screen select advanced options then troubleshoot the advanced options again and finally startup repair. If this does not work you can either restore or reset your Surface 2. A reset will delete all data on the device so use it last. To perform a restore on the choose an option screen select troubleshoot then advanced options then system restore. To perform a reset select troubleshoot then reset this PC.

If this screen appear attempt a force restart. Press and hold the power button for 30 seconds. The screen may flash, but continue to hold down the power button for the full 30 seconds. Then press and release the power button to turn it back on.

Click the Continue button if this does not work, select troubleshoot, advanced setup, then startup repair. If this does not work you will need to restore your Surface 2. Select troubleshoot,advanced options, then system restore. If this does not fix the issue you will have to reset your Surface 2 which will delete all data on the device restoring it to factory condition, select troubleshoot then reset this PC.

This screen may appear after a system reset. You will need a keyboard to fix this problem. Press F12 or fn+F12 if using the Surface 2 typing cover. This will allow windows to boot.

This screens means that your Microsoft Surface 2 is too hot to use because it has exceeding its operation temperature of 95 degrees Fahrenheit (35 degrees Celsius). Turn off the Surface 2 and allow it to cool down. If the Microsoft Surface 2 continues to not cool properly then a faulty fan may be the reason.

This icon means your battery is critically low, plug in your surface and allow it to charge. If your device does not charge the battery go to the "Device will not turn on" section of this troubleshooting guide for ways to diagnose a possible bad battery.

If you get this screen you will need to change some settings in the UEFI (Unified Extensible Firmware Interface). To do this shutdown your surface, press and hold the volume up button, while holding the volume up button press the power button the UEFI screen will appear. Make sure that the Trusted Platform Module (TPM) and secure boot control are enabled. Press Exit Setup and restart the Microsoft Surface 2.

This screen indicates a certificate error. Attempt a force restart by holding the power button for 30 seconds. The screen may flash, but continue to hold down the power button for the full 30 seconds. Then press and release the power button to turn it back on.

Surface Recovery Image

If recovery is necessary, a Microsoft Recovery Image can be downloaded from Microsoft at

https://support.microsoft.com/en-us/surfacerecoveryimage which can be loaded to a USB flash drive and booted by pressing volume Down plug Power button to boot recovery mode.